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The platforms Online Solution Attorney are the property of Online Solution Attorney, a private limited company registered in the Brussels Trade and Companies Register under number BE 653.770.793, with intra-EU VAT number 653.770.793 and whose registered office is located at 86 Avenue Michel Ange, 1000 Brussels (Belgium). OSA is also the publisher of the OSA website.

For all inquiries or questions do not hesitate to contact us: info@onlinesolutionattorney.be

INFORMATION REGARDING PERSONAL DATA

To enable the User and the Client to have access to the Benefits of OSA and the Consultation with an Attorney, the Company has to collect and process in particular the following data concerning registered Users:

• Surname, forename, date and place of birth;
• Postal address;
• Fixed and mobile telephone number;
• Email address;
• IP address;
• Skype identifier; and, where appropriate
• If applicable, information regarding the company that benefits from the commissioned Consultation (registered office, company number, VAT, etc.) and the contact person for that purpose ;
• If applicable, completed questionnaires.

The Entity responsible for the processing of the data is Online Solution Attorney, a private limited company registered in the Brussels Trade and Companies Register under number BE 653.770.793, with intra-EU VAT number 653.770.793 and whose registered office is located at 86 Avenue Michel Ange, 1000 Brussels (Belgium).
From 28 May 2018, the Data Protection Officer will be Cynthia Charlier whose registered office is located  at 86 Avenue Michel Ange, 1000 Brussels (Belgium).

Personal data will be subjected to computer processing. It is processed by computer to facilitate the management and the development of automated tools intended to contribute to the dematerialization of exchanges between attorneys and clients including orders of legal services. in accordance with article 6, f of the GDPR, processing is necessary for the purposes of the legitimate interests pursued by the controller since the purpose of the processing is to prevent fraud or ensure the security of the Online Solution Attorney website and information of its computer systems.

Concerning the data to be collected in the order questionnaire that might be sensitive according to the GDPR, the consent of the party concerned will be requested in accordance with article 6, a of the GDPR. The sensitive data possibly contained in the questionnaire will be automatically removed within a period of 40 days starting from the day of the order under consideration.

Every User/Attorney can obtain access to, and if necessary, rectification or deletion of the information concerning him/her, by managing his/her personal data on his User Profile on OSA or sending an e-mail to the following address: info@onlinesolutionattorney.be, while indicating his/her last name, first name, postal mail and e-mail addresses and attaching a copy of his / identity card.

The data is not transferred anywhere outside the EU.

Any user / attorney has the right to lodge a complaint with the supervisory authority, i.e.:

The Data Protection Authority/L’Autorité de Protection des Données
Rue de la Presse 35
1000 Bruxelles
Tel. +32 2 274 48 00 
Fax +32 2 274 48 10
e-mail: commission@privacycommission.be 
Website: http://www.privacycommission.be/

The data are kept for the following periods :

    user account management : data on individuals/enteprises required for legal services orders and transaction until cancelation of subscription ;
    Service management : data on legal services ordered, 40 days after collection ;
    Attorney account management : activation duration ;
    Management of attorney directories : up dated daily ;
    Analysis and measurement of site traffic : 15 months.

COOKIES

Cookies are small files stored in the surfer’s device to facilitate his visit and enable him to connect to the Website.

The Website uses several cookies:

(1) User Account. These cookies register a single identifier to keep the User connected to the Website. They contain no direct, nominative information.

(2) Security. In addition to the security analyses on the servers, the Website uses cookies that can help to strengthen security and to identify any malicious conduct.

(3) Browsing. These cookies are used to customise the content that is displayed specially for each user. For instance: display an explanatory page during the first visit to a service; record display or selection preferences, etc.

These cookies contain no nominative information.